At our Global Conference and AGM in Athens, Breck Armstrong, Managing Partner, North America at 17 Oranges, delivered an engaging presentation on the impact of AI and Automation on the executive search industry. Breck provided valuable information and best practices while championing IIC Partners’ relationship-first approach. Read on to discover some of the key insights from the session and member firms can access the full report on our intranet.

1. AI is Enhancing Processes, Not Replacing Human Expertise
   AI is enhancing various aspects of the executive search process — such as predictive analysis and reporting efficiencies — but it is not replacing human expertise and the relationship-driven nature of our work.
2. Tech Advancements Are Far Broader Than AI
   AI isn’t the only technological innovation impacting executive search. Automation, digital transformation, and advanced analytics are also driving significant changes. Companies should consider the entire tech ecosystem when evaluating how to enhance their executive search strategies.
3. Compliance, Data Privacy, and Data Security Are Top Priorities
   Firms are continually aligning tools and processes with evolving regulations such as the EU AI Act. This includes securing explicit consent on how data is processed and documenting decisions to show that human judgment remains central. There are also increased efforts to protect data from a rise in AI-supported cybercrime.
4. Innovation Has Been Bolstered By AI’s Arrival
   Successful firms embrace a culture of experimentation with new technologies. Not every innovation will succeed, but staying agile and flexible enables firms to adapt quickly and capitalize on new advancements in executive search.
5. Generative AI Tools Enhance Efficiency… For First Drafts Only
   Generative AI tools like ChatGPT are effective at creating first drafts based on information inputted by search firms. However, issues like AI “hallucinations” necessitate rigorous human oversight and verification to maintain accuracy.

If you would to discuss the evolution of AI and how it may impact your talent strategy, please browse our Global Offices page or complete the consultation form below.